Management Services
Local Management Expertise
at Your Service
Why trust Highland with your investment?
We’ve been locally owned and operated since 2003. Our management team has 35+ years of experience at your service. That experience matters. Virtually 100% occupied since inception (only a handful of brief vacancies primarily from COVID), we will get the most out of your investment.
We have perspective that some don’t. We have our own investments too. Hand off your property to Highland and let us take care of the details and headaches! We know what it takes to operate and make it grow in value. But you shouldn’t take our word for it. Contact us and we will provide an extensive list of both current and past owners that will share their experience with you!
Services We Offer
- Innovative advertising on social media, and other online platforms, attracting prospective residents.
- Negotiates contracts for all utilities and services except as otherwise paid by tenant(s).
- Showing available units to prospective residents.
- Application approvals require full nationwide criminal background checks, credit approval and eviction search.
- Negotiate, prepare and execute all leases, including renewals, extensions of leases, lease cancelations and modifications.
- Reconcile monthly utilities, receipts, fees, expenses and charges to Owner.
- Collect all rents, pre-paid fees, pet deposit fees, late fees, utilities, reimbursement for resident caused damages, etc.
- Prepare properties for new residents move in including cleaning, carpet cleaning and inspections.
- Refund residents’ security deposits, and collect outstanding amounts owing.
- Provide monthly owner statement, and annual statement for tax purposes via your Owner Portal.
- Follow all Federal, State and Local Fair Housing Laws.
- Executive Board Member with the Whitman County Landlord-Tenant Association and involved with ASWSU.
- Periodic inspections of all properties for damages, maintenance and preventative needs.
- Arranges all ordinary repairs, replacements and landscaping, under the terms of its Management Agreement with the owner.
- Responds to emergency maintenance situations 24 hours a day.
- Set rent pricing according to the local market.